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FAQ'S

Useful Information

Scroll through the below tabs to find answers to commonly asked questions.

Do you offer airport transfers?

Yes we do. Pick up and drop off to Victoria Falls Airport – minimum 2 pax each way – (approximately 30 minutes drive). Options for Livingstone and Kasane are available on request. Rates available upon request.

How far are the lodges from the Victoria Falls?

It is a 7 – 10 minute drive from any of the lodges. We can arrange a taxi to take you to the Falls or the more energetic can take a casual stroll.

Do I need to rent a car in Victoria Falls?

It is not necessary to rent a car in Victoria Falls. We are able to provide Airport Transfers and taxis are very reasonably priced.

Are you able to organize activities?

We are able to organize all your activities & transfers for you from the Lodge. Most activities supply transfers.

How close are the lodges to the centre of Victoria Falls town?

All the lodges are situated in the Residential area and are within 3 km from the centre of town.

Do you have mosquito nets over the beds?

All our beds have Mosquito Nets and there are air conditioning units in each room as well as extra mosquito cream available in each room.

Should I take malaria medication before traveling to Victoria Falls?

Although Victoria Falls is not considered a very high-risk malarial area, it is advisable to seek advice from your doctor before traveling to the area to be 100% safe.

Do you have wifi?

Yes we do have free Wi-Fi access, which covers all corners of the property. Please note, however, that at times the speed can be slow.

Do you host weddings?

We have not hosted a wedding, but we have hosted the Bridal Party. We have great options to book out for Wedding Guests as the whole group can be together and enjoy exclusivity.

Are there fridges and televisions in the rooms?

There are no fridges or TVs in the rooms. A TV is available at the bar.

Do you have an onsite restaurant?

We do have on-site restaurants that are open for meals throughout the day.

Is it possible to add a bed to a standard room?

A few of our rooms are able to take an extra bed. Single supplement rates will apply.

Do you have family rooms?

Most of our properties have a family room, triples or interleading options.

Do you offer babysitting services and do you have baby cots?

Yes. We can arrange a babysitter on request. Please advise the hotel at least 24hrs before. We have 2 camp cots which are available for use by guests.

Do you have hairdryers in the rooms?

Hairdryers are available on request.

What type of plugpoints do you have in the lodges?

We have universal plugs and USB charging points in all our rooms. There is no need to bring an adaptor.

Are there ATM's near the lodge?

Yes, we have ATMs located in the town and US Dollars are available to withdraw.

What currencies do you accept?

We accept US Dollars and Pounds Sterling.

What credit cards do you accept?

We accept Visa and Mastercard only.